Privacy Policies
At NWC we respect the privacy of our customers and we DO NOT SPAM or sell any customer information to anyone.
60-Day Return Policy
We at naturalwellness.com hope you will be happy with your purchase. However, should you feel it necessary to return an item, we aim to make the returns process as simple as possible. All of your purchases at www.naturalwellness.com are covered by our 60-day unconditional money-back guarantee. Customer service representatives are available via our toll free phone number (888) 207-3480 Monday thru Friday 10:00 AM to 5:30 PM Pacific standard time or by using our email form. If for any reason you are unhappy with any product you have purchased from us, you may return it for a full refund of the product cost. Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container and in resalable condition for refund. You are covered by this unconditional money back guarantee for a full 60 days from your date of purchase. Please email or call our Customer Service Department within 60 days of the shipment date to receive return instructions. We cannot guarantee a refund on products returned without contacting us first.
Any damaged parcels or breakages must be notified to us within three (3) days of receipt of the goods, so we can file a claim with UPS.
Goods purchased from the Site can be returned unopened within sixty (60) days of the date of purchase.
About NWC
Natural Wellness Centers of American Inc. is a family owned and operated company whose goal is to provide customers with the high quality, all-natural supplements and health products while also educating the public on the benefits of nutrition and natural health. Through our website, we allow customers to conveniently purchases products online. Because of this convenient set up, information must be exchanged between the customer and NWC.
Types of Information that is collected by NWC
NWC collects information that is given to us by users such as name, email address, telephone number, billing/mailing address, and billing information. This information is collected in order to better communicate with our customers and help provide our customers with more personalized and easier shopping and enables us to process orders quickly and more efficiently.
How We Use Information
The information collected by IS NOT sold, shared, rented, or exchanged with other websites or companies unless you are informed otherwise in instances where law requires us to divulge such information or for your own protection. This information is always used in order to provide the best experience and easiest transactions for customers while using our site. This information will NOT be used for SPAM nor will it be sold to other companies or parties.
"Cookies"
Cookies are small files that are stored on your computer by websites which enables certain information regarding your activity on the website to be stored. NWC uses cookies to help track orders from our affiliates. No personal information is transfered.
Links
When clicking on links on this site that send users to another, third-party website you will be subject to their policy parties and will no longer be subject to ours. Prior to making transactions with other websites, we encourage you to read their privacy policies or terms of use.
Privacy Policy Changes
Any changes in NWC privacy policy will be posted immediately in order to inform our customers. If any personal information submitted by users is used in any way that is not described in this privacy policy, users will be notified immediately by email.
Promotional Mailings
If customers no longer wish to receive email communications or promotions updates from us they can follow the instructions on the email at any given time to terminate and prevent further emails.